Last Updated: January 2026
Happy Loon Inc. (“Happy Loon”, “we”, “us”, or “our”) is a Canadian corporation based in Ontario. We are committed to protecting your privacy and managing personal information in compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Scope & General Inquiries
This Privacy Policy applies to personal information collected through our corporate website (happyloon.ca) and direct corporate communications.
Important Note Regarding Clinical Data: Happy Loon Inc. provides technology integration, software architecture, and consulting services. Our corporate website is not a clinical portal. We do not solicit, host, or store personal health information (PHI) or patient medical records through this website.
Information We Collect
We limit collection to information necessary to fulfill your specific business inquiry or communication:
- Contact Details: Name, email address, phone number, and organization name submitted via direct email or our website contact form.
- Inquiry Details: Business context, project specifications, or support inquiries provided voluntarily by you.
- Technical Logs: Basic server logs (such as IP address, browser type, and operating system) generated during standard web requests for security and diagnostic purposes.
Third-Party Processors & Service Providers
We utilize reputable third-party service providers to support our operations:
- Contact Form Processing: Our contact form is embedded and processed using Jotform (Jotform Inc.). Information submitted via the form is transmitted securely to enable us to respond to your inquiries.
- Hosting & Infrastructure: Website hosting and static asset delivery are provided through secure cloud infrastructure providers.
We do not sell, rent, lease, or trade personal information to third parties for marketing or advertising purposes.
Use & Retention of Information
We use collected information solely to:
- Respond to inquiries, support requests, and service proposals.
- Deliver agreed technology, architecture, and consulting services.
- Maintain operational security and comply with applicable legal requirements.
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal, accounting, or regulatory requirements.
Security Safeguards
We maintain appropriate physical, technical, and administrative safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Individual Access & Privacy Rights
Under Canadian privacy laws, you have the right to:
- Request access to personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Withdraw consent to the processing of your information (subject to contractual or legal restrictions).
Privacy Officer & Contact Information
For inquiries, requests, or concerns regarding our privacy practices or to exercise your rights under PIPEDA, please contact our Privacy Officer:
Privacy Officer
Happy Loon Inc.
Ontario, Canada
Email: [email protected]